WhatsApp Call
Free Live Demo Become Partner
CLOUD-BASED CRM SOFTWARE

Run your Sales & Service
Business From Anywhere

A secure, scalable and easy-to-use cloud CRM platform to manage customers, sales, service operations and field teams — anytime, anywhere.

Book a Free Demo See How It Works

Cloud Access
Anytime, Anywhere

Connect Sales,
Service & Field Teams

Automate
Business Workflows

Drive Business
Growth

ECCRM dashboard on laptop

25+

Years of Experience

5000+

Happy Customers

5+

Countries

Solutions for

Multiple Industries

WHY CLOUD CRM

Move Beyond Traditional CRM

Cloud CRM gives your business the flexibility, speed and control to grow without infrastructure limitations.

Traditional (On-Premise)
  • Server maintenance required
  • Limited remote access
  • Higher upfront cost
  • Manual updates and backups
  • Difficult to scale
Cloud CRM with ECCRM
  • Access from anywhere
  • No hardware maintenance
  • Automatic updates
  • Scalable as your business grows
  • Real-time team collaboration
Working with Cloud CRM

Your Business.
Your Team.
From Anywhere.

ONE CUSTOMER. ONE CONNECTED VIEW

Customer 360° Across Sales, Service & More

Bring all customer information, interactions and business processes together in one unified view.

Sales
  • Leads & Opportunities
  • Quotations
  • Orders
  • Invoices
Finance
  • Payments
  • Receipts
  • Credit / Debit Notes
  • Financial History
Customer 360
Customer
360°
Service
  • Service Requests
  • Work Orders
  • AMC & Warranty
  • Service History
Communication
  • Calls & Emails
  • Meetings
  • Tasks & Follow-ups
  • Notes & Documents
EXPLORE THE ECCRM PLATFORM

A Complete Cloud CRM for
Your Business Needs

Powerful modules to manage your entire customer lifecycle with flexibility and ease.

  • Dashboard
  • Lead Management
  • Sales Pipeline
  • Service Management
  • Customer Database
  • Mobile Apps
  • Reports & Analytics
ECCRM dashboard
KEY CAPABILITIES

Everything you Need in a Cloud CRM

Flexible and industry-ready features to manage sales, service and customer operations.

Sales
Management

Convert leads into customers with a structured sales process.

Learn More
Service
Management

Manage service requests, work orders, AMC and field operations.

Learn More
Mobile CRM

Give your teams access to customer data from anywhere.

Learn More
Automation

Automate tasks, reminders and approvals to save time and improve productivity.

Learn More
Analytics

Get real-time dashboards and reports for better decisions.

Learn More
Customizable

Adapt workflows and features to match your business process.

Learn More
Industry-Focused CRM Software Development

CRM Software for Multiple Industries

ECCRM provides flexible CRM solutions for businesses with different sales, service and customer management requirements. Industry-specific workflows can be configured around the way your teams operate.

View All Industry Solutions
READY TO GET STARTED!

Take Your Business to the Cloud
with ECCRM

See how ECCRM can help you manage sales, service, customers and field teams with a powerful cloud CRM platform.

Book a Free Demo Talk to a CRM Expert
ECCRM dashboard
  • Personalized walkthrough
  • Discuss your business needs
  • Tailored solution for your team
  • No-obligation consultation