WhatsApp Call
MOBILE CRM SOFTWARE APPLICATION

Your Team Works
Everywhere.
Your CRM Should Too.

Empower your sales representatives, service technicians and managers with a powerful mobile CRM. Access customers, leads, service jobs, tasks and business information – anytime, anywhere.

Real-time
Customer Access

Increase
Field Productivity

Better
Customer Service

Drive
Business Growth

Service
App

Sales
App

Service app
Sales app

Track Field Teams
with GPS

25+

Years of Experience

5000+

Happy Customers

5+

Countries

Solutions for

Multiple Industries

WHO IS MOBILE CRM FOR?

Built for Teams That Don't
Sit at a Desk

Give the right tools to the right people and keep your customers, sales and service operations connected.

Sales Teams
  • Manage leads & opportunities
  • Plan and record customer visits
  • Create quotations on the go
  • Track follow-ups and tasks
Service Teams
  • View assigned service jobs
  • Customer & equipment history
  • Update work orders and status
  • Capture photos & service reports
Managers
  • Monitor team activity in real time
  • Track sales and service progress
  • View reports and performance
  • Make faster business decisions
REAL-WORLD MOBILE WORKFLOW

From Morning Plan to
Customer Follow-Up — All From Mobile

Manage your entire day with ECCRM mobile apps.

See the Full Workflow
08:30

Plan Today

10:00

Customer Visit

11:30

Update Lead

01:30

Follow-up

03:00

Service Job

05:00

Report

06:00

Manager Review

TWO APPS. ONE CONNECTED CRM

Empower Your Teams
with Purpose-Built Apps

  • Sales CRM App
  • Service CRM App
  • Manager Dashboard
  • Customer 360
  • Mobile Features
Sales CRM app

Sell From Anywhere

Give your sales team the tools they need to convert more enquiries into customers.

  • Lead & opportunity management
  • Customer visit planning with GPS
  • Create quotations and sales orders
  • Update pipeline and follow-ups
  • Access customer history
Explore Sales CRM
Service CRM App

Serve From Anywhere

Help your service technicians manage jobs and customer information efficiently.

  • View assigned service jobs
  • Navigate with live location
  • Update work order status
  • Capture photos & signatures
  • Manage AMC and warranty
Explore Service CRM
KEY CAPABILITIES

Everything Your Team Needs. Right on Their Phone.

A complete set of mobile CRM features to manage sales, service, customers and operations.

View All Features
Sales
Management

Leads, opportunities, quotations, orders and follow-ups.

Learn More
Service
Management

Service requests, tickets, work orders, AMC and warranty.

Learn More
Mobile Field
Operations

GPS tracking, field visits, offline access and real-time updates.

Learn More
Automation

Tasks, reminders, approvals and notifications.

Learn More
Analytics &
Reports

Real-time dashboards, sales and service reports, team performance.

Learn More
CUSTOMER 360° ON MOBILE

Complete Customer Information
in Your Team's Pocket

Get a 360° view of every customer, including sales, service, communication, documents and history.

See Customer 360
Sales & Service - Customer 360 mobile screen
Industry-Focused CRM Software Development

CRM Software for Multiple Industries

ECCRM provides flexible CRM solutions for businesses with different sales, service and customer management requirements. Industry-specific workflows can be configured around the way your teams operate.

Frequently Asked Questions

Get Quick Answers

Find answers to common questions about ECCRM Mobile CRM.

View All FAQs
  • Mobile CRM software helps businesses manage leads, customer data, sales activities and service tasks from smartphones or tablets, enabling teams to work efficiently from anywhere.

  • Yes. ECCRM mobile CRM helps sales teams manage leads and follow-ups while service teams track jobs, customer requests and field activities in one connected workflow.

  • Yes. ECCRM offers separate Sales CRM and Service CRM mobile apps to help sales representatives and service technicians manage their role-specific activities while keeping customer information connected.

  • Yes. Field technicians can access assigned service jobs, update job progress and record service activities through the ECCRM Service CRM app, helping businesses improve visibility and response times.

  • ECCRM supports GPS-based field tracking to help businesses monitor field activities and improve team visibility. Location tracking depends on app permissions and the configured tracking settings.

  • Offline access depends on the specific app functionality. An internet connection may be required to sync customer records, update activities and access the latest CRM information.

  • ECCRM offers CRM customization options to align workflows, fields and business processes with your sales and service requirements. Contact the team to discuss your specific needs.

  • Visit the ECCRM contact page to request a demo. Explore how mobile CRM software can help your business manage leads, improve field service coordination and streamline daily operations.

Ready to Empower Your Team?

Take your Sales & Service Operations to the Next Level with ECCRM

See how ECCRM mobile CRM can help your team work faster, serve better and build stronger customer relationships.

  • No Obligation Demo
  • Personalized Walkthrough
  • Tailored for Your Business